At GenAI-Training.in, a brand registered under CloudEnabled, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our e-learning platform.
1. Information We Collect
We may collect the following types of information:
-*Personal Information:** Name, email address, phone number, payment details, and other details when you register on our platform.
*Usage Information:** Data related to your use of the platform, including course enrollment, progress, and interaction with trainers and content.
*Device Information:** IP addresses, browser type, and device information to improve user experience.
2. Use of Information
We use the information we collect to:
- Provide and manage our platform, including creating and maintaining user accounts.
- Deliver courses, recorded sessions, and related services.
- Process payments for course enrollments.
- Communicate with you regarding your account, courses, and support.
- Improve our services, personalize user experiences, and manage customer support.
- Ensure compliance with legal obligations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information in the following scenarios:
- **Third-party Trainers:** Trainers onboarded to provide training through the platform will have access to information related to course participants.
- **Service Providers:** We may share your information with third-party service providers to perform services on our behalf, such as payment processing.
- **Legal Compliance:** We may disclose personal information if required by law, to enforce our policies, or to protect the rights, safety, or property of CloudEnabled and its users.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise your rights, contact us at rech@cloudenabled.sg.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our platform.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
-Support Email: rech@cloudenabled.sg
-Support Phone: +91 9008005404
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